30 Days Money Back Guarantee

At Eleanor, we offer a 30-Day Money Back Guarantee. If you're not completely satisfied with your purchase, simply return it within 30 days for a full refund—no questions asked. Whether the item doesn’t fit, isn’t what you expected, or you just changed your mind, we make returns simple and hassle-free. Your satisfaction is our top priority!

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    FREQUENTLY ASKED QUESTIONS

    Do you ship overseas?

    Yes, we do offer international shipping! We ship to many countries around the world. If you don’t see your country listed at checkout, feel free to reach out to us, and we’ll do our best to accommodate your location.

    How long will it take to get my order?

    Orders are typically processed and shipped within 3–14 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

    On average, delivery takes:

    • Europe: up to 9 business days after the order has been placed.
    • Overseas / International: up to 14 business days, depending on customs and local postal services

    Please note that delivery times may occasionally vary due to customs processing or carrier delays.

    Do you ship to my country?

    We ship to a wide range of countries worldwide! To check if we deliver to your location, simply add your address at checkout, and our system will confirm if we can ship to you. If you don’t see your country, contact us, and we will look into shipping options for you.

    What are the return rules? 30-day money-back guarantee?

    At Eleanor, we offer a 30-Day Money-Back Guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund. Returns are easy and hassle-free—whether it doesn’t fit, isn’t what you expected, or you simply changed your mind. Just ensure the items are unworn, undamaged, and in their original packaging to be eligible for a return.

    Other questions?

    If you have any other questions or need assistance, don’t hesitate to reach out to our customer service team! You can contact us via email at oldmoneyfella@gmail.com, and we’ll get back to you as soon as possible.